Shipping policy

Last updated: August 5, 2026

At FuzzyTrix, we aim to make your order delivery simple and convenient across the UAE.

Delivery Areas

We currently deliver across the United Arab Emirates, subject to courier availability.

Delivery Time

Orders are normally delivered within 2–5 business days after order confirmation.

Delivery to some areas may take longer due to courier availability, public holidays, weather conditions, or other circumstances outside our control.

Delivery Charges

Delivery charges, if applicable, will be clearly shown during checkout before you place your order.

Any free-delivery offer will be subject to the terms displayed at the time of purchase.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible UAE orders.

For COD orders, you may be contacted by our team or delivery partner to confirm your order before dispatch.

Please make sure your phone number and delivery address are correct and that someone is available to receive the order.

Order Processing

Orders are normally processed within 1 business day after receiving the order.

We may contact you to confirm your order details before dispatch.

Orders may be delayed or cancelled if we are unable to confirm the order or if the product becomes unavailable.

Delivery Attempts

Our delivery partner may make one or more delivery attempts.

If you are unavailable, please coordinate directly with the courier to arrange another suitable delivery time where available.

Repeated failed delivery attempts may result in the order being returned to us.

For COD orders, repeated refusal or failure to receive confirmed orders may affect our ability to accept future COD orders.

Incorrect Address or Contact Information

Please carefully check your name, phone number and delivery address before completing your order.

FuzzyTrix is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

Additional delivery charges may apply if a shipment needs to be redirected or re-delivered because incorrect information was provided.

Delayed or Lost Orders

While we work with reliable delivery partners, delivery times can occasionally be affected by circumstances outside our control.

If your order appears to be significantly delayed, please contact us and we will coordinate with the delivery partner to investigate the shipment.

Damaged Package

If your package appears seriously damaged when delivered, please contact us as soon as possible.

For product damage or defects, please refer to our Refund & Return Policy and provide photos or videos of the issue where requested.

Contact Us

If you have questions about your delivery, please contact:

FuzzyTrix
📧 Email: fuzzytrix.official@gmail.com
📱 WhatsApp: +971541281090

Please include your order number when contacting us about an existing order.